Loretto, Tennessee

I ordered by phone June 20, 2014 a Peace Lily Plant for a funeral service at

Loretto Memorial Chapel for G.W. Long. I was charged $82.92. I did not agree to

any substitutions!!! When I arrived at the funeral home, the plant delivered was

not the Peace Lily I ordered but a Vine, (I do not know the name of this plant)

I went across the street to Fireside Florist who handled the delivery for Avas Plants.

When I told her what happened, she first said they did not deliver. I told her that their name was on the delivery card. She proceeded to tell me I did not pay $82.92 for the plant, but $62. 00. I told her I was not satisfied with the plant, but would not

exchange it. Avas finally agreed to refund $9.99 to my credit card. But the problem is, I DID NOT WANT ANY SUBSTITUTIONS AND DID NOT AGREE TO ANY! I will not use Avas Florist or Fireside Florist again . Shirley Long

Review about: Avasflowers Plant.

Monetary Loss: $83.

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