Avasflowers - Wrong flowers, order was changed without my consent. Unethical, dishonest.
shocked to get wrong flowers. Avas knew wrong order was coming and did not tell me. Florist said next day: He could not make my order because Avas gave it to him too late to prepare; he asked agent to call customer so she could choose another; agent refused, just said " send whatever you've got." This was unethical
Dishonest sloppy service. Was promised email and/or phone at time of delivery to confirm. Flowers delivered late at 3;14, got email at 9:00. Got phone call at 6:30 am next morning. I was asleep!!
Requested refund from Avas, not florist. No response
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $40. This person is overall dissatisfied with Avasflowers. The most disappointing about avasflowers delivery service at Avasflowers was used whatever flowers they had, lack of customer service and lied , but reviewer liked pictures. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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