I understand now why people put messages and pictures about their poor service experiences on facebook. I intend to do just that and hope that it affects their business.
I am not a vengeful person at all but what the multiple employees brought out in me on my daughters birthday was a side of me I didn’t know I had. I spoke to 3 different people- 1.Mary-she never came back on the line 2. Antonio- Made a lot of promises then he never came back on the line. 3.
Elearvar-hung up on me. I was promised the flowers by 12:00 on 3-5-94 so they could sit on my daughters desk AND SHE COULD ENJOY THEM for her birthday. That didn’t happen. The flowers arrived around 4:00 and she was leaving at 4:30.
The so called flowers were 1/2 opened and hanging way down over side.
The greenery was dead. They were pitiful.
Product or Service Mentioned: Avasflowers Customer Care.
Reason of review: Poor customer service.