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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Turnaround Time
Value for money

I ordered flowers for my anniversary for same day delivery at 7am.By 3:30pm, they were not delivered.

I called and they stated that they would be there at 4. At 4:15 I called again, new delivery time will be 4:45. Nope. Called again to change the address since they would no longer be at work.

Not an option, they will deliver the next day, first thing. Next day, called at 10am, they will be delivered by noon. They were at 11:30. The colored vase did not arrive.

I asked for a refund, now I am waiting for a MANAGER to approve my $5.99 dollar refund on a vase I didn't get.

They will call me back within 3 minutes, which was 15 minutes ago.I will never, ever use them again.

Review about: Avasflowers Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $158.

Preferred solution: Price reduction.

I didn't like: Delivery and how they handled the issue.


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