I chose this site online as it looked reputable and affordable.Free shipping was offerred but there was a $13 service charge.
not sure what that was for. The Flowers were delivered to funeral home and arrived wilted. I was emarrassed. All I was offered was to re deliver to a family member (like who was I going to choose) or receive a $9.99 refund and 20% off next order (will never happen).
They said they could have the florist pick up the vase and flowers to evaluate. That was the only way a full refund may be considered.
I was unable to produce the vase as the funeral happened and the flowers were discarded.I will never use this service again.
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