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My problem is the same as all of the rest.Didn't get what I ordered.

Took the product back to the local florist like their customer policies states to do in order to receive a refund. Received even more bad news there. Local florist stated that this company is horrible. She told them that all she had was pink flowers and could not get the order close.

They told her that's ok go ahead and fill the order. She said that every customer she has delivered to in the Hughes Springs area that used this company has had problems. You cannot get a refund regardless of what the sites policies states. I have been dealing with their company for two hours now.

I have been hung up on three times simply asking for a refund. The local florist even called and told the company that we had returned the flowers. That wasn't good enough. This company gives the term run around a complete new meaning.

What do I need to do next? I will contact the better business bureau Monday.

But what's next?It is obvious this company does not nor intends to stand behind their word.

Review about: Avasflowers Flowers.

Reason of review: Not as described.

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Anonymous
#1382142

File a complaint with the FTC.And call the customer service number for FTD.

Avas uses the FTD Mercury system to wire orders to real florists nationwide. FTD number: 1(800)736-3383. BBB only acts as a mediator in hopes of finding a solution.

Avas is one of many sending only call centers and are located in NJ. Not local at all unless of course you live in NJ where they are located.

Places like Avas are bad take offs of FTD, Teleflora and 1800flowers and even they have a lot of complaints.It's places like these call centers that give real florists a bad rep.

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