State: West Virginia Clear all filters (14 of 3437 reviews match)
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Same Day Delivery Service Review

Ordered flowers for same day delivery. Then they sent an email stating they couldn't deliver. Called to get a refund and they won't refund the money in full, even though they can't deliver!!!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
#945752
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After ordering from the Guarantee deliverable flowers selection, and the order closed, I went about my business preparing for the viewing. I receive a call as I was on my way out the door to got to the viewing, sat on hold for 20 minutes then disconnected. I called...
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1.3
Baker, West Virginia
I didn't like
  • Fake reviews
  • Could not provide service
  • Lack of managerial contact
#923720
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I ordered flowers on Friday 2-19-16, was told that they could not be delivered until Monday 2-22-16, which at first I was trying to be agreeable , and let it slide. So Monday rolls around no flowers are received, called this place twice and received two different...
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Anonymous
Anonymous

Complete bogus company. They have received "f" from BBB. Dispute with your cc company. You will not get full refund from this sham of a company. False advertising too. Ar...

1.0
#795601
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Do not order from this business. They are running a scam. Do your research!! The worst customer service! They will not honor their policy of delivery. They will lie to you about cancelling and say you cant but you can. If you want a refund , it will only be a portion...
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Anonymous
Anonymous

Amen!!! The worst company!

Anonymous
Anonymous

They won't tell me weather my delivery will be Saturday or Sunday and nobody I call will answer me or help me and keep sending me to a number nobody answers I spent a lot of m...

Shannondale, West Virginia
#789109
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Avasflowers Arrangement Review

Very disappointed. Did not get the quality or arrangement that I ordered. Requested a purple arrangment there was little to no purple in the arrangment. Was charged for a bow that wasn't even on the vase of flowers. Will never order flowers thru Avas flowers again.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Turnaround Time
Website
Belle, West Virginia
#777981
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Worst customer service I have ever received from a florist site. I ordered flowers for my mother in law's funeral on a Wednesday to be delivered on Friday. They could not fill the order as what I had ordered but did not notify me until mid-Friday afternoon and then...
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1.0
I didn't like
  • Whole experience
#747529
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I WOULD LOVE TO KNOW HOW THIS COMPANY CAN ADVERTISE THEY HAVE SUCH HIGH RATINGS AND THAT THEY ARE LOCAL. I ordered flowers for my mom for Mother's Day on May 6 from what I believed was a local flower shop by the way they are advertised on their website. Got my...
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1.3
Gassaway, West Virginia
I didn't like
  • Failed delivery
  • False advertising
  • Service delivery misrepresentation
#635385
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Flowers Review

Worse flowers I have ever received! I called Ava's 4 times & they assured me each time that I would receive a new arrancement, after 7 days & 4 phone calls, I have yet to receive a replacement floral arrangement. No one should ever trust Ava's flowers! Very poor customer service to say the least! Cindy Smarrella
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Style and Design
#624756
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WORST CUSTOMER SERVICE EVER! I ordered an arrangement for my wife and I's anniversary, and not only was it not delivered on time, but they went directly against my order instructions and delivered it early the next day when i knew she wouldn't be home. Then they called...
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#567150
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Contact Avasflowers

Mailing Address:
Avas flowers
373 S. Main Street
New City, NY 10956
USA
Phone:
(877) 638-3303
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Similar to Avasflowers

Avas Flowers did not deliver flowers on time and lied about calling and leaving notes on door, when my niece was home all day. Redelivery was suppose to happen on a Sat morn and then Tues they called and said they could deliver them that day!! They were closed on Sat...
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1.0
Daniels, West Virginia
#529733
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