I ordered a specific floral arrangement for a memorial service. The flowers were delivered on time, however, they were wilted and pitiful.
Not at all the quality, not at all like the picture from which I ordered, not the same colors and not even the same # of flowers. Mostly just a paltry few wilted things in a huge bunch of greenery. I was terribly embarrassed. Customer service said they were willing to send another arrangement or a fruit basket.
I asked them, "Send it to whom? This was a memorial service. Everyone has gone home." They offered store credit.
Since I am NEVER going to use them again this was unacceptable. They would not discuss a refund so I am unable to obtain any satisfaction.
Product or Service Mentioned: Avasflowers Fruit Arrangement.
Monetary Loss: $114.