I ordered a specific floral arrangement for a memorial service. The flowers were delivered on time, however, they were wilted and pitiful.

Not at all the quality, not at all like the picture from which I ordered, not the same colors and not even the same # of flowers. Mostly just a paltry few wilted things in a huge bunch of greenery. I was terribly embarrassed. Customer service said they were willing to send another arrangement or a fruit basket.

I asked them, "Send it to whom? This was a memorial service. Everyone has gone home." They offered store credit.

Since I am NEVER going to use them again this was unacceptable. They would not discuss a refund so I am unable to obtain any satisfaction.

Product or Service Mentioned: Avasflowers Fruit Arrangement.

Monetary Loss: $114.

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