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Avasflowers Customer Care Review

Please do not order from Ava's unless you have low expectations. They have poor customer service, long hold time, and misleading in advertisement for same day delivery.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
#949856
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I ask 3 times if they were local to the city I needed to send flowers. They assured me they were....They are in NJ and wire flowers out like FTD. When I had a problem with delivery not arriving it was a nightmare to get it resolved. Then they blamed the florist on...
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1.5
#948353
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I found Ava's Flowers online and wanted to order a very expensive bouquet of flowers to be delivered on 10/26/16 to a board of director of our company who is ill. I asked to have a picture taken of the flowers and sent to me because of the price I paid; I wanted to...
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Anonymous
Sandra

Worst service. Please everyone so not order from them.

#944437
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Avasflowers Pink Berry Blossom Bouquet Review

Avasflowers - Simple Review #1477517129
Avasflowers - Simple Review #1477517129
Order the beautiful green red pink flowers and got purple blue and pink so ugly!!!! They won't refund or re-reliever will never use them again!!!
#943963
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Ordered flowers for same day delivery, did not happen. Represent themselves as local, they are not. Requested refund and got store credit. REALLY! Why would I want to do more business. Already screwed up. Call center is not helpful AT ALL. Have called back and asked...
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#943769
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I ordered flowers for my daughter in law on Thursday for a Friday delivery. At 8pm Friday night I verified they had not arrived. Friday night I tried calling and was told that my call would be returned the next morning and asked for a specific time to call back. When I...
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1.6
#942288
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Ordered flowers for my wife and I's 36 wedding anniversary on October 19, 2016. Flowers were never delivered which help ruin this special day for my wife plus I had to make sure my bank account was not charged and my credit was not compromised since I provided all my...
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1.0
I didn't like
  • Lie about price and delivery
#941296
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If I could give a zero star (or, better yet... a MINUS rating) for Avas Flowers, I would! My cousin passed away and we were unable to attend the out-of-state funeral. In our stead, I wanted to order sympathy plants for his mother and widow, as well as flowers for...
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1.0
I didn't like
  • Unacceptable customer service
  • Did not receive refund as promised
  • Fraud
#934248
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COMPLETE SCAM- They advertise that they are a local family-owned florist but they are not. They are actually a flower delivery network, supposedly like FTD or Teleflora, but it's a complete FAIL. It's truly a scam. Completely unreliable and unscrupulous- and they don't...
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#928538
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This company is absolutely horrible! Please do your research before placing an order with this company. They messed up a $130 order I placed by only delivering half of what I ordered and what I did get wasn't correct ether. I called customer service and spoke to 2...
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2.4
I didn't like
  • Wrong delivery
  • Inacurate order
  • Costomer service in another country
#922308
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