Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Staff
Turnaround Time
0 comments

I ordered a fruit basket on 3/19/16 to be delivered on 3/23. On 3/23 at 4pm I was notified that it couldn't be delivered as ordered but woul be delivered next am with substations.

On 3/24 I was notified again at end of day that there would be an additional $15 deliver charge. Again basket would be delivered 3/25.After 7 days and 10-12 hrs of trying to communicate with five different people my brother still hasn't received basket.

After 2 hrs on phone last night alone I was told I would hear from them today at 10:00 which is going on 8 days, still no basket no message from company and it is 4:15. This company doesn't follow what they advertise nor to they correct the problems.

Product or Service Mentioned: Avasflowers Fruit Arrangement.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: No offer to discount, Delivery, Flowers never arrived, Not delivered at time promised.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like