I ordered a fruit basket on 3/19/16 to be delivered on 3/23. On 3/23 at 4pm I was notified that it couldn't be delivered as ordered but woul be delivered next am with substations.
On 3/24 I was notified again at end of day that there would be an additional $15 deliver charge. Again basket would be delivered 3/25.After 7 days and 10-12 hrs of trying to communicate with five different people my brother still hasn't received basket.
After 2 hrs on phone last night alone I was told I would hear from them today at 10:00 which is going on 8 days, still no basket no message from company and it is 4:15. This company doesn't follow what they advertise nor to they correct the problems.
Product or Service Mentioned: Avasflowers Fruit Arrangement.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: No offer to discount, Delivery, Flowers never arrived, Not delivered at time promised.