Ordered flowers for Mother's Day for my mom and mother-in-law to be delivered this past Sunday, 5/14/17. The two separate orders were NEVER delivered.
Not only did they ruin my mother's day but they refused to give me my money back and I am now out $162. This company is a LIAR and a THIEF. They stole my $162 dollars without providing or fulfilling any service. That in anyone's book is called stealing and is completely unethical and unlawful.
They completely lie when they say they are one of America's Top rated local florists. They are NOT local, they are essentially a shady business with call reps in India who contract out work to local florists in the area the flowers are to be delivered. They also say that they are 'family-owned and have a staff of dedicated florists ready to design your order. That is a lie.
Again, they contract out all orders so they have no idea who is making the order in the recipient's city. AND, not only that but the permanent banner on their website is misleading and a trap to order within 32 minutes as it says, "LAST MINUTE SALE, Free Delivery & up to 45% OFF, if you ORDER ONLINE NOW - While In STOCK - [Time Left to Buy: 32 Minutes]. It's always there, and it always says 32 minutes. If this is permanently on their website...
how can it be a last minute sale? They do this so you can feel like you're getting a deal and you have to hurry to place your order. But you're not getting a deal; they're just swindling you. The customer service rep actually sounded frightened and said he wished he could help me but if he did anything he would be "in grave danger." WTF?
What does that say about who owns this company and how this company is being run?
Just check out how many people are upset on this website, 3120 reviews and $1.2 million claimed losses. That is not okay.
Product or Service Mentioned: Avasflowers Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $162.
Preferred solution: Full refund.