Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality

I searched Google for a specific florist and was careless enough to pick the wrong link, which got me to Ava's. Their site is very sneaky: it includes some local history to make you think they're local, and it fooled me into thinking I was seeing the site I had searched for.

By the time I realized it, I had already placed my order. I tried to contact them to cancel, but I could not contact anyone. Anyway, the flowers I ordered did not arrive and when I tried to get information about the shipment I could not. I finally followed the directions to call in and waited more than 30 minutes to give my order info to a person.

That was 10 minutes ago.

Still on hold. This is a giant scam.

Product or Service Mentioned: Avasflowers Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Deliver product or service ordered.

I didn't like: Being fooled by the website and then having no customer service.

Company wrote 0 public responses to the review from Feb 15, 2017.
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