Not resolved

It took 20 minutes to place order, they claimed to be a local store on Sanibel island FL They guaranteed delivery by 7pm on that day then called back 3 hours latter saying it was not possible. We cancelled order but got no confirmation # after 3 calls for it.

Finally they said our order # is our confirmation #. We ordered from another local florist who called back later and told us that an identical order was received by them fromTeleflora !! Looks like we will have to get our credit card company involved.

Terrible customer service, not fluent in English and not capable of admitting mistake. STAY CLEAR

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