Avasflowers Columbus, OhioComplaints and Reviews

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1.3 Based on 1127 reviews
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  • Customers like
    • Nothing 13
    • I was extremely unhappy and still am 13
    • Flowers 10
  • Customers don't like
    • Lack of customer service 45
    • Poor quality in every way 21
    • Customer service 17
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My friend lives on a small island just a hundred feet or so off the coast.The island is totally accessible by foot. There is a few hundred feet of a path and at the end a rope bridge to the island then a walk to the main house. The bridge is perfectly sound. The delivery driver called and said they could not locate the house. Their is a sign at the end of the road and an arrow pointing to the house. What they can't walk a 1/2 of a mile to the... Read more

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I ordered a bouquet of roses for my lady friend with a vase. When I visited here after she received them I was miffed that the vase was made of plain ordinary glass. I paid almost 8 bucks extra for that vase and I expected it to be crystal or at least cut vase not something so ordinary. I think it a crime that for that very high price all you get is a glass vase. Seriously a plain glass vase, crystal can not cost that much more. I thought I was... Read more

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The one dozen roses I had delivered to my girlfriend looked spectacular to me at first. Then I noticed that one rose seemed to be just a bit shorter than all the others. At first I though that this was no big deal but the more I looked at it the more it bothered me. Did they ever hear of a ruler. I decided to take all the roses out of the vase and measure them and sure enough there was a much a 1/2 inch difference on the length of the stems.... Read more

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My niece loves elves, she cannot get enough of them. She gets especially excited this time of year because elfs are everywhere. I thought it would be a great present if I could send her Christmas flowers delivered by an elf (not an actual elf bit someone dressed at one). Do you believe it this company could not honor my simple request even after I offered to pay a bit extra. Where is their holiday spirit and drive to go the extra mile. I guess... Read more

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I sent "Get Well Soon" flowers to good friend of the family. I was really upset that the message was not what I stated. The should have said "Wishing you a full and speedy recovery - The Jones Family" instead the card said "Wishing you a full and speedy recovery - Jones Family". Can you believe it they left of the "The". This completely ruined the entire message and I was really annoyed. It repeated the message multiple times to the sales rep.... Read more

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I thought I was placing an order to be silvered today. However something was screwed up when I hit submit and I got a message there were no results for this page. This a after I gave all my credit card info. So I went in to place the order again and it showed a total twice what the price was, like it was billing me twice. Customer service is a joke. First person put me on hold Nd never came back on the phone. Second person didn't... Read more

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I ordered flowers for my wife for our anniversary. What I received almost gave me a heart attack. While the flowers were well done and very fresh and beautiful the message was wrong. It said to Katherine not Catherine. I was mortified and shocked - who in the world spells Katherine with a K. It is Catherine, Catherine, CATHERINE. This idiots made it seemed I do not even know how to spell my wifes name. I am so angry right now, they albsolutely... Read more

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I was very disappointed that the chocolates I ordered with my flowers were not heart shaped. They should be heart shaped after all it was Valentines Day. Having the chocolates heart shaped would have made the gift that much more special. Why can not people think of the simplest things. Im mean it so simple - Valentines Day - the day celebrating romance and love - chocolates that are heart - duh. My dog could put this together. Now instead of... Read more

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What do they use as the green filler in their flowers, poison oak or sumac. I received an arrangement that was quite full and beautiful but held a sinister secret. A few hours after receiving the flowers I started developing a rash. I first noticed it after I came back from my walk in the woods. I have handled plenty of flowers before so I don't think Im allergic so Im thinking it must be the greens. I looked up pictures on the internet for... Read more

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Avas advertised as being a local florist. They are not in GA-they are in NY. Ordered 2 days ago & flowers still have not been delivered. I will never use them again & have learned a good lesson. Only order from a reliable local florist. Additionally, their customer service is the worst! Called multiple times & was put on hold forever only to hear them say they can't get in touch with the driver. I will follow up later today... Read more

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