Avasflowers Boston, MassachusettsComplaints and Reviews

Submit ›
or
1.3 Based on 1272 reviews
Compare to others
Respond to your
customers
  • Customers like
    • I was extremely unhappy and still am 15
    • Nothing 13
    • Flowers 10
  • Customers don't like
    • Lack of customer service 46
    • Customer service 21
    • Poor quality in every way 21
Advanced
search
loading...
More Less

This has to be the worst flower shop I have ever used. Do not use them service is horrible

Add comment

Don't order from this company. They don't make deliveries as promised. They don't respond to phone calls in a timely manner. Expect to remain on hold to talk to someone about your problem for 30 minutes and they don't issue refunds for non performance of service. Thank goodness I ordered through MasterCard so that I can get a refund from mc.

Add comment

Called at 2:00 and asked if I could get delivery that day (last minute). Person said they would check. I was on hold 10 minutes. GOOD NEWS!! They could do it! Woman takes 30 minutes to get my information. I tell her I want to keep it around $50. No way. In spite of a 45% off special, it is going to cost $89. Ok fine. What color vase, bow, balloon do I want. Whatever, I say. Ok that will be $109. WHAT? I am getting a $150 bouquet for $100?... Read more

Was this review helpful? 0 0

I received a dozen roses as a thank you gift from a friend of mine. The roses were beautiful and the only problem is was that they were white. I like red roses so I decided to spray paint them. I lightly spray painted them red and they looked beautiful. The next day however the flowers were dead. What sort of weak roses do they send that a little spray paint will kill them. I was seriously disappointed that I did not get to see my red roses for... Read more

Was this review helpful? 0 0

My stuck a rose up his nose. Who is gonna pay the doctor bill.

Add comment

I am very upset that this company does not accept other companies coupons. Linen's & Things and Bed, Bath and Beyond always did this and I thought it was common practice. Not with this company. I had several coupons from their competitors but I was not satifisied with their service so I decided to give them a try. But they would not accept my coupons. I think this is a very short sighted policy of theirs. Beside I had enough coupons that I... Read more

Was this review helpful? 0 1
Avasflowers - Bait and switch - did not receive what was advertised
1 of 2

I ordered flowers for a friend's birthday. Called and asked if I was talking to the actual florist. The woman told me yes, she was in the "back" room. I then asked if she could check to see if the flowers I wanted were in stock/available. She acted as if she was checking and came back on and said yes. Of course, she wasn't there. When my friend sent me a photo of the DELUXE arrangement for which I paid extra, it looked like ***. The flowers were... Read more

Was this review helpful? 1 0

NEVER order from here!I was told my flowers would make it on valentines day and they arrived 4 days later.I tried to call & got put on hold 3 times & then your phone system hung up.I got 3 emails from 3 different managers....asking if I didn't like the arrangement? IT HADNT ARRIVED AT THAT TIME. Telling me they would refund the whole order... & One telling me they would just refund the shipping & service fees!NEITHER OF THOSE... Read more

Was this review helpful? 1 0
Avasflowers - Purchased Christmas Package of 3 months of in season flower deliveries
1 of 2

December bouquet arrived at noon after requesting an after 4pm delivery - petals on all flowers frozen, bouquet died w/in 2 days. January delivery DID NOT happen until I called on Jan 30th. The EXACT SAME bouquet arrived EXACT same flower types AND with freezer burns...dead bouquet after 1 hour. Requested replacement bouquet and was told it was to be delivered the next day.....No surprise here...no bouquet. Contact them for the 4th time... Read more

Was this review helpful? 0 0

My son ordered flowers for mother's day, when they finally arrived a day late they were half dead and the stems had the most pathetic blooms I have ever seen. Small and stick like. Called the company to complain and they said they would redeliver them on a specific date, I waited the entire day with no delivery, I also waited the following day until I called to complain again. They said the redelivery was never put in right. She wanted to... Read more

Was this review helpful? 0 0

Had an experience with Avasflowers?

Did not find what you were looking for?
× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Avasflowers. However, many companies do monitor reviews on our site.

 
×
You are reading about Avasflowers.
Filing a new complaint about
×