Ordered a blue and white floral spray, for my uncle's funeral. The arrangement was so bad, the funeral director told my cousin, "whoever sent these, should get a refund".
The blue flowers, were white flowers, that had been spray painted blue. "Adheres to our substitution policy". Absolutely, a bait and switch scheme. WORST CUSTOMER SERVICE EVER.
Offered me a $20 discount, on a $103 dollar purchase. I could not get through to a supervisor, and was on hold for over 30 minutes. Do not purchase flowers from Ava's.
It was a total embarrassment, to my family, that my late uncle would receive something so poorly crafted and produced. Oh, I paid $9.99 for a banner, which wasn't included.
Product or Service Mentioned: Avasflowers Blue Sympathy Arrangement.
Reason of review: Bad quality.