Not resolved

I ordered a $90 plus flower arrangement for my ailing wife on her birthday. They have arrangement pictures online which appear fairly decent.

The flowers were supposed to be in a large enough vase (I assumed) to accommodate the large arrangement with a yellow ribbon. Instead she received flowers stuffed into a small glass jug which made the flowers stick straight up like a they were glued together and no yellow ribbon. Fortunately, I have bought flowers from other agencies and we had large enough vases on hand. I immediately remover the small vase, replaced it and arranged the flowers and used a ribbon we had on hand.

Avas Flower sent me a survey and I informed them of my dissatisfaction. Can you believe that they added insult to injury when they so much as called me a lier by requesting that I send them pictures. NO, NOT NOW, NOT EVER. Don't waste my time.

Got better things to do. They have a lot to learn about customer service.

Product or Service Mentioned: Avasflowers Arrangement.

Reason of review: Not as described.

Company wrote 0 public responses to the review from Jan 21, 2017.
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