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Initially when I called on yesterday I was needing assistance ordering a nice flower online for a funeral. The young lady assisting me told me that since I was having so much trouble I would get the ribbon or bow free. She stated she would put it in the notes. Somehow...
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1.8
I didn't like
  • Customer service
  • Deceptive not local actually a call center
#1232939
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Don’t use them! They do not have same-day service they don’t even have service I ordered three days in advance for a birthday delivery found out the day before the birthday they couldn’t deliver it they gave me a $10 credit said they would deliver the next day the next...
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1.0
#1228664
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They advertise as a local mom & pop florist, offering great discounts and free same day delivery. In reality, nobody knows their actual location. After all the supposed discounts, they tack on a hidden $25 fee. Then they call, stating one of their trucks is down, and...
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1.0
#1228045
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Avasflowers - Dont order from them
Avasflowers - Dont order from them
the flowers arrived 3 days late and were not at all what I ordered. I notified them and all the said is they would give me store credit. I asked them to take back the bad arrangement and deliver what I ordered they refused and again offered me store credit. I will...
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1.2
I liked
  • Nada
I didn't like
  • Fraudulent phone promises
  • Failed to provide product
  • Quality of the arrangement
#1219170
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On line they say “same day delivery”. I call . Confirm that they have an Easter lily that can be delivered that day. “ Yes, yes of course we can.” “Yes, we have them in stock”. They send me an email 2 and 1/2 hours later saying they didn’t have Easter lilies but they...
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Anonymous
Art

You should have checked this website prior to purchase ; the subject company receives very little but terrible reviews similar to yours... I see 16 complaints at the bottom of...

1.0
I liked
  • There offer for same day delivery
I didn't like
  • Deceptive not local actually a call center
  • Non-delivery of product ordered and no refund given
  • Worst service ever and dishonest in my opinion
#1218903
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Ordered Peace Lilly for an out of town funeral in WV. Below is the message on the card. "As you grieve now that we are sending our love and condolences ‘mutch’ love always, Gail Uncle Bud and Family.“ This is an incorrect message, no one in the family by that name....
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1.0
I didn't like
  • Would not issue full refund
  • Deceitfulness
#1218697
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Avasflowers - FAILED TO DELIVER FLOWERS TO FUNERAL
THIS COMPANY IS A SCAM! STAY AWAY On a TUESDAY I wanted to place an online order for funeral flowers for FRIDAY. I googled local florists, and Avas came us as local in Annapolis (turns out they are not) The online form wasn't working, so I was forced to call in the...
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1.0
I didn't like
  • Entire experience
  • Service
  • No flowers delivered after i paid for them
#1218033
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Still upset..., my mother in law received a different flower arrangement then what i ordered. She didnt receive until 3 days later. On top of that she never got the chocolates i ordred. This company thought by adding roses will be good eneough and all i wanted was what...
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1.0
#1216847
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In response to my original complaint I must inform you that Avas Flowers has since solved my issue. My family received a beautifully arranged fruit basket with the card and message intended for the original delivery. A customer service rep reached out to me after my...
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5.0
I liked
  • Willingness to help a dissatisfied customer
#1216197
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Avasflowers - Garbage Company!!

Sent me a cheap arrangement and scammed me out of the original order cost! Still waiting for a response and its been a month!
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1215461
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