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my boyfriend order me flower for mothersday on the 11th of May and was told it will be out to me at Madison honda on the same day not only that i did not recieve it on that day, I recieve it on the 14th of May the delivery guy also took time to tell me its not his...
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Anonymous
Anonymous

Avas is a call center and not a florist. Real florist probably received the order today and late orders always get the real florists driver fussed at. That's why we don't acce...

2.9
I liked
  • There flower are alway lovely
I didn't like
  • Service to get to me stink
#1255310
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Avasflowers - Scam! Stole my money! Told me they can deliver Mothers Day

When I called at 7 pm Mother’s Day, I was told by Zarina ext 3241, their florists are not open on Sunday! Total disrepresentation. Do not use this company! Thieves!!!
#1254928
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Contacted customer service and he stated that the flowers would be delivered on Saturday. I get an email the next day saying the delivery date isn’t until 3 days later. So I contact customer service and try to cancel because I don’t want the flowers delivered 3 days...
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1.0
#1254138
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I understand that arrangements can’t always be made, but they sent an order to the local flower shop of 12 roses to be made instead of my mixed arrangement without even contacting me or attempting to make another mixed arranagement. They took it upon themselves to...
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1.2
#1253696
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I am furious about how my order is being handled and how I was treated when I called Avas Flowers customer service number. Immediately after ordering I received an email stating that the product I ordered was no longer available and that the delivery of the product was...
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Anonymous
Just-Smile

Have your bank or credit card company to reverse the charges. I was credited within a week.Explain everything in detail. Provide invoice if available.Photos are helpful as wel...

Anonymous
Anonymous

Avas is a call center with two locations. One in NY and one in NJ. They wire orders out to real florists where you need them delivered. They send the florist about half what y...

1.4
I didn't like
  • False advertising
  • Too much of a hassle to fix problems
  • Customer service
#1252538
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When my receipt arrived via email it was simply my order# , nothing of detail. I ask for detail of my order and I get ONLY a photo. I cancelled my order in less tan 36 minutes and the delivery date was 3 days away. I get a telephone call from their office and explain...
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1.3
#1252504
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I Placed an order on a Friday for a same day delivery product and requested it be delivered on the following Monday and payed extra for it to be delivered before 1pm. It is now after 2pm on Tuesday and it still has not been delivered. I asked that they cancel the order...
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1.0
I didn't like
  • Late delivery
#1250955
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I ordered flowers to be delivered to my sister on April 30th. They never arrived. Around 7pm I called and was told they had been delivered. After arguing with customer service they checked and said sometimes the driver marks them as delivered when he loads up and they...
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1.0
#1247447
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My first order said the flowers were delivered on Thursday April 26th. I never heard from my Aunt or Cousin. On Friday early afternoon I called and they did not get the flowers. I called Avas and was told Florida never got the order. I requested she got an upgrade to...
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2.0
Cold Spring Harbor, New York
I liked
  • Web photos
  • Ordering process
  • Origional value
I didn't like
  • Product deliver
  • Thought it was a local site
  • Product
#1246068
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I received a text message that order was delivered. I called the support phone line and went through the cycle and got a confirmation message that order was delivered. I received an email that order was delivered at 4:20 PM. As of 7:11 PM the order was NOT delivered. I...
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#1241166
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