AvasFlowers
Reviews and Complaints

Order was never delivered. After an hour trying to reach a human to demand a refund, I was told it would be delivered on 8/6/25.

Once again, it was never delivered. Now, it is impossible to reach a human.

Ordered Flowers from Avas Flowers on 6/17/25 to be delivered on 6/18/25 for 6/19/25 funeral. They were not delivered not even during the service.

I called to cancel started out offering $15 and delivery on a different date. Offer went up to $25 and delivery on a different date.

But funeral has already passed. I DO NOT recommend AVA Flowers!!!

Very poor service and the quality of the flowers was poor. They looked NOTHING like what I ordered.

After ordering, I looked at the BBB and your company has some bad reviews. Now, I see why.

If you actually provided customer service that didn't avoid the fact that you sent dead flowers to my friend who just had to put her dog down. What an inconsiderate company with terrible customer service tactics.

I am absolutely disgusted to have spent 107 dollars (when the original price stated was 57). This is fraud! On top of that, it looked nothing like what I sent and it was half dead. This company should (and will be) shut down.

I'm horrified that people buy things at such a significant price, choose someone else, and receive an absolute garbage delivery. I have a side by side comparison and I will not stop criticizing this dreadful company.

I have been a florist for 40 years and never had such a bad experience sending flowers. The first bouquet was nothing like I ordered, so they wanted a second chance, which was no better.

They charge a $24.99 service fee. After talking with a supervisor, I did get my money back. So beware ...

don't use them ever. You'll be sorry and embarrassed when the flowers arrive.

Deliver what was ordered. Speak to a real operator.

Promise to call me back never happened. I was charged $96.25.

Order was $49.99 plus tax. No invoice showing difference.

Flowers were listed as $49.99 plus tax. My account was charged $96.25.

Flowers were not what I ordered & arrived wilted.

I was totally overcharged. What a scam!!!

Advertised as same day flowers which I chose and paid for, and was within the window of time. The next step was telling me it could be the same day or the next day.

After that, it was another two days out, and the occasion is very much over. Now, I'm in *** trying to cancel this from this absolute scam business. There is no way to actually do anything on the website. You can't solve any problems through their website or chat.

The phone number is wrong, and they give you another one which also does nothing to solve your problem. Someone called and I missed it and that number also isn't valid and directs you to the other phone number that is useless. I will report fraud to the credit card company next and start reporting to BBB.

I should have checked reviews. Avoid at all costs.

Didn't deliver on time. Sent flowers; I ordered a plant. Was told I would be refunded, but never received.

I would like to request a refund, please. The flowers were ordered for a birthday, based on her favorites, and the item received was not at all like the photo.

There was no color at all. It was very bland and depressing, actually. I've tried relentlessly since they were delivered to reach someone, make a claim, get an explanation, anything. As you know, this can't be done.

I'd appreciate a reply and a refund. Thank you.

The customer service for this company truly SUCKS! I called to ask for a Mother's Day delivery 2 before so that had enough time and I knew that this would still be cutting things short, and they gave me a same day and a day of delivery day and nothing else so I placed the order.

They even sent me an email saying that the dates were ok. I was Heartbroken when i found out that there did not deliver the flowers and there was no refund as the message was it was going to be delivered on the 13th instead of the 11th.

There is absolutely no way to talk to anyone. That's it they take your money and there is nothing you can do about it!

The order said delivered and did not!!! I want my money back as I spent $96 on a plant for a funeral!!

I need someone to get back in touch with me, and I've left several several messages!!! My number again is 337-967-****!!!

This is so wrong on y'all's behalf!! Y'all need to make this right because I spent my last money on this purchase!!!

Placed an order this morning; it was not delivered, and no one will call me back. I've made three attempts, but no one responded.

First of all good luck finding a human being to talk to. Dont bother trying the customer service line as its only robots.

Have to call the sales line and pretend its a new order to talk to a human. I was ordering flowers for my mom for Mothers Day but got a notice the day prior that they needed me to select different flowers. Well they also could not even deliver it the entire weekend of Mothers Day not even the day after. Apparently there are zero flowers of any kind in the entire city she lives in .

Eye roll.

Ridiculous. So then they had to deliver 3 days late with completely different flowers

Asking for credit card info and Charging to confirm order is crazy. Havent received order yet but based on what is received I will make another review