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I ordered flowers from Avas last week to be delivered on Friday August 25th. The flowers were not delivered on Friday. I called 3 different times on Saturday and spoke with representatives, they all 3 assured me that the flowers would be delivered that day. They were...
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Anonymous
Anonymous

Ava's isn't a real florist, but a sending only call center; one of many out there. Most real florists won't deal with these call centers and this is why your flowers didn't ge...

1.0
#1093305
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Resolved

I ordered flowers for my wife on our anniversary and an "I love you" mylar balloon,paid $9.99 for delivery by 1pm. What I received was flowers that were dying, and a balloon with "I love you" hand written in marker and a 3pm delivery. So I called their customer service...
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1.3
I didn't like
  • Flower arrangement was not like the picture at all
  • Flower arrangement
#1090363
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Called and placed a same day delivery order on August 15 for two dozen roses with Mylar balloon which flew away when the delivery person got out of theire car. Delivery finally arrived it was 4 roses with 3 carnations and greens for $ 100.00 Called customer service and...
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Anonymous
Smitty

I wouldn't wait too long for that refund. Remember how quickly they were able to take your money in the first place. A few days , max.I hope you paid for this via credit card ...

1.0
I didn't like
  • Multiple lies
#1089675
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Avasflowers - Wrong flower arrangement

Avasflowers
#1057798
They didn't send what was purchased! Pissed customer!
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Avasflowers - Did not get what I ordered
Avasflowers - Did not get what I ordered
1/2

Avasflowers - Did not get what I ordered

Avasflowers
#1055325
2.0
Details
The first photo is what I ordered, the second is what I got. You be the judge. Also, the cost was supposed to be $45. After all was done, I was charged $82.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website

Avasflowers - Not delivered

Avasflowers
#1053035
1.9
Details
The flowers did not reach the funeral service. I gave an alternate delivery sight and have just been told they didnt reach there either. I want a refund. #4405265
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website

Avasflowers - Ava's Flowers have customer service agents that out right lie

Avasflowers
#1052435
1.1
Details
Customer service lie about sizes and prices and delivery date and time as I ordered 2 arrangements to be delivered by noon next day and were not delivered and no one will give me a straight answer other than they will not answer the phone !
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Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
I will never use this company again. They promised same day delivery only to call me at 5:30pm to tell me they got behind! They offered me an insulting 10% discount. They promised an apology note from them would be delivered with it the next day. That was a false...
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1.0
I didn't like
  • Entire service
  • Calling center not florist
#1089602
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It was my sons birthday. I sent him a dozen roses. I wanted to be the first woman to ever send my son roses. He was to receive 6 Red Roses and 6 Lavender or purple. The Red Roses stood for the Love that I have for him. And the Lavender Roses for the Royalty and Respect...
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1.0
#1088627
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First, the description represented on the order is not at all close to what I requested. I specially asked for NO FLOWERS and wanted living plants. The deceased and I are both allergic to several flowers and I wanted his family to be able to have a plant to enjoy for a...
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1.0
I didn't like
  • Unreliable and irresponsible
  • Lie about price and delivery
  • Could not find my order
#1085581
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Last week I ordered farm-fresh, "premium" pink roses to be delivered to my wife for our anniversary. What she received was a disgrace to the company name and quality promise. She received a green box that held 11 dying roses, all with browning petals, and one dead rose...
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#1085034
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I ordered flowers last week to be delivered to sick relative on Saturday. As of today, 8/8/2017, flowers still have not been delivered and no one can tell me why or what happened regarding this order! I called twice on 8/7/2017 to see about my order and told them I...
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Anonymous
P.D

Ask For Karma....Shes the customer service manager.Owners name is Matt...Ask for him.

Anonymous
Anonymous

As unfortunate as it is, here's what happened. Avas is one of many sending only call centers and not a real florist. They gather orders, have lots of sale prices and then wire...

1.3
I didn't like
  • Lack of accountability
  • Did not receive the flowers
#1084979
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Avasflowers - Delayed, substuted & low value
This is a $91 fruit & snack basket!!! I Ordered 2- identical baskets to be delivered -Same Day, to different addresses. Then, got. The next day, I got separate order calls, informing me they didn't have a delivery company in the area, 20 mins from downtown Salt Lake...
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Anonymous
P.D

Ask For Karma.... Shes the customer service manager. Owners name is Matt... Ask for him.

Anonymous
Anonymous

Awful

1.2
I didn't like
  • Whole buying experience
  • Poor customer service
  • product
#1082636
Reply to reviews
I ordered Christmas flowers for my family and they never delivered them. I stated calling on Jan 4 and now 7 months later I am no farther ahead. They lie about everything. They state the calls are recorded and automatically entered into system. If this was true they...
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Anonymous
M.R

Calls are not recorded at all. some of them are monitored...poorly. They are all call centers out of the U.S

Anonymous
Anonymous

Avas is a sending only call center and not a real florist. Located somewhere overseas but have two call center hubs in the US. One in NJ and one in NY. All day long they colle...

I liked
  • Extremely discontent
#1082288
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