AvasFlowers

Would rate a zero if possible. The website came up after a search for a local florist.

They are located in Delaware, deception. You pick out the flowers you want put all info in, then you see a $28 service charge added. I am west coast, went on the webste at noon and it said, if you order by 2 pm you can get same day delivery, wanted it for my aunt whose husband had just died. Received an email about 40 minutes later stating that it was after 2 so the order will be delayed, it's not after 2 where I am ordering, They said it will not be able to be delivered until Mon, this was Sat.

It took 30 minutes to get through the automated customer service and had to wait for a call back, I just said cancel it please, they put me on hold for 5 minutes, he came back and made up some lame reason that I had to be put on hold for another 5 minutes.

I said just cancel it, he said, let me get my manager, 5 minute wait, I was angry by now and said are you ging to cancel this order, because everthing about your website was a lie, I was yelling at this point, finally she said OK I will cancell the order, please give a 5 minute hold to process it, I blew up and said I and not waitin for your scam techniques, you better refund it now, and sen me an email so I have proof. Just wasted 45 minutes of my life, and got nothing but headache

I'm calling because I ordered flowers yesterday and you keep sending me these damn texts. I need to contact somebody when I call that number. All I get is that automated message and I go through like they asked me to do, and then a little bit later.

Need to cancel because I put the wrong date. It was supposed to be 02/27/2026: I had to be delivered 03/27/2026. They will be out of town.

DO NOT USE Ava's Flowers. I ordered a Lavender Sympathy Standing Basket.

What was substituted was a purple and white carnation only chintzy, cheap looking arrangement that had more greenery than flowers (which numbered 12).

For this, I was charged $145. I was ripped off and embarrassed in front of family.

Did not get what I ordered, overpriced, try to entice you with free delivery then slap a $20 service fee on there. Offered me $20 back for an $85 bouquet and wouldn't redeliver with the proper bouquet.

My friend was in the hospital, and my delivery was for Monday the 22nd. There was an issue with stock, so I had to change my order, which delayed delivery to the 23rd.

She was released the evening of the 22nd. I need to send the flowers to her home.

They have horrible customer service. I paid over $100 for a failed delivery and received no communication while deployed.

I was going to order flowers for a funeral pu all my info in plus credit info and it didn't close the deal. I didn't see any charge on my card. You didn't get the order

Ripoff artists!!! They misrepresent local businesses and dont deliver.

When you cancel your order and get confirmation order is cancelled they still bill you and tell you they have refunded you money.

It never comes and you cannot reach them. Their customer service is scam hardened in handling the issue.

Unacceptable and embarrassing flowers never showed up and I never received a notification that they wouldnt be delivered

They charge me $135 for card and flowers

I was told 7 to 10 business days

I'm missing items I paid for would be refunded

They only refund $15 back to my card

I'm still missing at least a $60 refund

The order was for the 4th

I called on the 5th

Today is the 18th still no refund

I ordered a balloon bouquet for my 9 year old granddaughter with a stuffed animal. They sent a message approximately 2 hrs later stating they could not fill the order but would love to send a 'lovely' flower arrangement.

The email stated I had one hour to respond or they would send out the updated order based on their choice. I could not get a hold of anyone... I called Customer Service twice and was entered into a call back list. I responded back to the email sent (as it stated that I could respond to that email) and requested a full refund as a flower bouquet was not an appropriate gift for a 9 yr old.

However, I did not receive any response until the next day. I received a call from a strange number the next day stating that it was important to get contact them to update the order. Again, I called and did not get a response, only added to a call list. They did call back at a later time, but I was at work and could not answer.

Again, I responded to the email and stated that I wanted a full refund. I was very disappointed and searched for ways to contact them online. That is how I found PISSEDconsumer.com.

Once I submitted my request through their website, I received a full refund within one hour of the submission. I will NEVER order from this company ever again.

I can't get any response from anyone don't do any business with this company. I can't believe that I can't anyone to talk to about this problem

I ordered a plant for a friend that passed and was charged a $25 service fee at the end. Then I was told it could not be delivered today, and I could not get anyone on the phone.

Tomorrow I will file fraudulent charges with my bank and get a full refund. This is ridiculous and theft.

Pathetic! Do not order from them.

I ordered a 60 dollar bouquet ( large in size) and received a small bouquet that I could have thrown together. Did not look like the picture and was missing 3 of the flowers .

Could not talk w customer service. Will Never order again