On January 11 I went on line to order flowers where they were having a sale off the flowers and free delivery. I ended up calling and speaking to someone. We picked the flowers andadded balloons and then I asked about the discount and he said it was given. I gave my...Read more
We ordered flowers for a bereaved co-worker who had lost 2 close family members in 1 week. The ad said same day delivery. We got an email that day that said due to unforeseen circumstances they could not deliver that day but would deliver the next day. Our co-worker...Read more
I didn't like
- Did not give full refund
I was having a basket delivered and was concerned about the weather delaying it. So, I called the local Nashville store and spoke to a person there. I shared my concerns and that I didn't want to place an order if there was a risk of weather delaying it. The person on...Read more
Avasflowers - Worst floral experience never delivered funeral arrangement
Despicable company misleading as a local florist - placed an order for a funeral arrangement representing four families and never delivered. Requested my money back and received notice it will take 10 days to process.
Avasflowers - Very poor experience
We ordered flowers for my fathers viewing and funeral and he is now in the ground and the flowers have still not arrived. They have given no explanation as to why they did not reach the destination. I highly suggest not ordering from Ava’s Flowers ever.
Avasflowers - Unsatisfied customer
I ordered christmas flowers, according to the pictures on their website, what was delivered was nowhere near what i ordered, i realized that it might be simular and not exact, but half of the ornaments was not on the christmas tree centerpiece. I contacted them and also forwarded them a photo, they still refused to make it right.
Avasflowers - Never delivered my order
Ordered birthday flowers to be delivered 12/22. They didn't arrive and I was told there was up to a four day delay due to the holiday. That was not stipulated when I paid. After the next day of no delivery I was told they could be delivered 12/26 or 12/27. I cancelled my order. Extremely disappointed.
Problem # 1 - Googled “Richmond area florists” on Friday, January 5, 2018 and your company was at the top of the list. Thinking I was dealing with a local florist, I went to your website where a deal was presented for 10% off and “free same day delivery”. The plant was...Read more
I didn't like
- Worse flower company ever
I ordered flowers for my grandma to enjoy when she went into hospice. They sent a "deluxe" version of a bouquet that was supposed to have roses, spry roses and daisies. It arrived with 4 roses and lots of greenery, none of the others. When I emailed, they wrote me back...Read more
I recently googled a florist in Sun City, AZ and it came up Ava's Flowers. I called, and like everyone else, was led to believe they were a local florist. I ordered a PREMIUM bouquet with a special red colored vase to accent the flowers. My family received a small...Read more
I didn't like
- Quality of product and lack of customer service
I ordered the Holiday Splendor and what was delivered in no way resembled the advertised picture other than the roses. On 12/22/17, I sent an email to customer service to express my concerns. In my email, I said that I was not interested in a refund or reorder but from...Read more
I found their ad online. They advertise same day delivery and no delivery fee. When I placed the order on 1/6/18 I found they would not be able to deliver until 1/8/18. Instead of the delivery fee they ad a $16 handling fee. So this makes their ads fraudulent. I would...Read more
I didn't like
- Paying for something that i did not get
I have been a pleased Ava’s customer for five years. I ordered four Christmas bouquets. I take full responsibility for providing one incorrect address. Upon learning of my error, I called Ava’s to rectify the error and have the gift resent. I was told I would have to...Read more
Ordered flowers for a sick friend at 9:00 on a Sunday morning, wanted to make sure she received them at least on Monday morning. It is 9:00 at night and I have been told numerous. Lies by customer service. You can order from them at any time, but customer service is...Read more
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