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I chose Ava's Flowers specifically because I like to support family-owned businesses. I did not place the order online – instead I called to discuss floral options with a sales person. This was a very special, very important arrangement for a cancer patient. I wanted...
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I didn't like
  • Finished product
#1193474
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Do not use Avasflowers.com

Ordered cross flowers for dads funeral. They arrived after the service and did not have the sash I requested on them. They would not give my money back. Horrible
#1193111
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We placed an order for a funeral spray to be delivered at 9 am on a Monday in the town of Minoa, where there is a AVa Flowers. The order was placed online and I made a follow up call to a live person who assured me that the order would’ be delivered to the church in...
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1.0
#1192861
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I Ordered flower arrangement, chocolate, post card & balloon at 9:45 am and was promised that it will arrive BEFORE 2pm same day delivery. Very pricey at that!!!Here we are almost little over 7 pm and no delivery or confirmation. I specificaly asked the girl i spoke...
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1.0
#1192586
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I placed an order for "Ruby Reds (Standard) at about $49.00 for Valentine's Day. Instead they delivered 24 red roses (regular price over $100). The flowers were falling apart. I complained and then they changed the price and re-delivered the flowers and added a teddy...
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2.1
#1192529
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Avasflowers - Terrible

My husband ordered me a $70 bouquet for Valentine’s Day. The picture online showed several roses as well as other pretty flowers. The bouquet I received had 2 roses and cheap carnations. I contacted them several times as well as sent pictures and told them how dissatisfied I was, they said that the bouquet met the substitution policy and would not even exchange or give credit. I’m furious!!!!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1192330
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Avasflowers - Terrible

Ordered roses for Valentine’s and they sent something completely different. Also charged me for notecard and wrote wrong message in it
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1192242
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Avasflowers - False advertising

Avasflowers - False advertising
Ordered the white sympathy arrangement online and received what looks like a ‘left over Valentine’s Day ’ stock of grocery store quality flowers. How did we go from all white florals to this! Horrible customer service. Manager would not resolve issue. $81 spent on garbage.
#1192134
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I ordered flowers and was told they could same day deliver. I received a confirmation text message. Unbeknownst to me, hours later they sent an email stating they wouldn't be able to deliver that day. The email didn't specify when they could deliver so I had to call...
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1.0
I didn't like
  • Manager marcel
  • Mislead about delivery option
  • Lied about delivery options
#1192096
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I ordered flowers through Avas Flowers and was assured of delivery on Valentines Day. The flower prices on their website were not available for the area that i wanted delivered, so I went with the more expensive one. The flowers did not arrive on Valentines Day, so I...
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1.8
I liked
  • Nice website to fool you
I didn't like
  • Delivery or customer service
  • No delivery poor customer service
#1191884
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