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We placed an order for a funeral spray to be delivered at 9 am on a Monday in the town of Minoa, where there is a AVa Flowers. The order was placed online and I made a follow up call to a live person who assured me that the order would’ be delivered to the church in...
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1.0
#1192861
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I Ordered flower arrangement, chocolate, post card & balloon at 9:45 am and was promised that it will arrive BEFORE 2pm same day delivery. Very pricey at that!!!Here we are almost little over 7 pm and no delivery or confirmation. I specificaly asked the girl i spoke...
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1.0
#1192586
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I placed an order for "Ruby Reds (Standard) at about $49.00 for Valentine's Day. Instead they delivered 24 red roses (regular price over $100). The flowers were falling apart. I complained and then they changed the price and re-delivered the flowers and added a teddy...
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2.1
#1192529
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Avasflowers - Terrible

My husband ordered me a $70 bouquet for Valentine’s Day. The picture online showed several roses as well as other pretty flowers. The bouquet I received had 2 roses and cheap carnations. I contacted them several times as well as sent pictures and told them how dissatisfied I was, they said that the bouquet met the substitution policy and would not even exchange or give credit. I’m furious!!!!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1192330
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Avasflowers - Terrible

Ordered roses for Valentine’s and they sent something completely different. Also charged me for notecard and wrote wrong message in it
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1192242
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Avasflowers - False advertising

Avasflowers - False advertising
Ordered the white sympathy arrangement online and received what looks like a ‘left over Valentine’s Day ’ stock of grocery store quality flowers. How did we go from all white florals to this! Horrible customer service. Manager would not resolve issue. $81 spent on garbage.
#1192134
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I ordered flowers and was told they could same day deliver. I received a confirmation text message. Unbeknownst to me, hours later they sent an email stating they wouldn't be able to deliver that day. The email didn't specify when they could deliver so I had to call...
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1.0
I didn't like
  • Manager marcel
  • Lied about delivery options
  • Order agent that mislead me
#1192096
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I ordered flowers through Avas Flowers and was assured of delivery on Valentines Day. The flower prices on their website were not available for the area that i wanted delivered, so I went with the more expensive one. The flowers did not arrive on Valentines Day, so I...
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1.8
I liked
  • Nice website to fool you
I didn't like
  • Delivery or customer service
  • No delivery poor customer service
#1191884
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After confirming with the order taker that the flowers would be delivered on Valentines Day, I placed my order. NOTE: If I would have known Avas Flowers could not meet that requirement I would have placed my order with someone else. The flowers were delivered on the...
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1.9
#1191860
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My husband ordered flowers for me on Feb. 9th to be delivered on Valentine’s Day. I am still waiting on my flowers. I’ve called three days in a row and there is still no resolution to where my flowers are or when I can expect them. Their system shows they were...
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Anonymous
William

-quote- "Do not use Ava’s flowers. Call your local florist directly."Exactly correct for multiple reasons.Calling is OK, but a short trip to a nice florist's is always a treat...

1.0
#1191838
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