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The customer service is awful, it’s very loud in the background, I had to repeat myself serval times. They promised same day delivery, three hours late I got a text to call the company back. I was told they did not have a florist available to complete my order and had...
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1.0
#1385943
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I ordered cookie cakes to serve 25 people and balloons for my daughter's birthday. Avas' designer did not deliver correct quantity. Also, they only provided 3 inferior balloons. First problem is Avas customer service rep kept me on hold forever to place the order and...
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Anonymous
Anonymous

Avas is a call center with two locations in the U.S. - One in Mahwah, NJ and the other in New City, NY. They take your order, charge more than you expected and then send a rea...

1.0
#1385371
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I placed a order for my friends Father's funeral on Friday to be delivered the next day . Called in the same day to ensure the flower will be there before the funeral at 11. The person I spoke to talked to the flower shop and ensured me that the flower would be...
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1.0
#1378427
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Avasflowers - DONT ORDER FROM HERE

Avasflowers - DONT ORDER FROM HERE
Avasflowers - DONT ORDER FROM HERE
Avasflowers - DONT ORDER FROM HERE
they delivered dead and wilting roses and when I complained about the 120$ I spent, they gave me a 14$ credit. I didn’t want money back, I wanted them to fix the problem and deliver a new fresh bouquet that I PAID FOR.
1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money
Website
#1372437
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Called and ordered flowers for our dying sister and asked for same day (Friday) service. Seemed to be no problem. Then everything happened apparently. We called and called and keep being cut off, we had no order number. I responded to an e-mail that I received but no...
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1.0
Billings, Montana Province
I liked
  • I was extremely unhappy and still am
#1358326
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Avasflowers - If you want to *** your wife off get her flowers from Ava
Got a text and an email telling me the flowers had been delivered, they actually arrived 4 hours later and what a disapointment they were!!! I paid $84 for the large sized arrangement, there were 8 flowers and a bit of frilly stuff. While waiting for the missing...
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1.6
I didn't like
  • Anything about avasflowers
#1357350
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I ordered flowers for a family member on Wednesday afternoon. I was told they would be delivered the following day (Thursday) by 11 am. I was ok with that. At 12:20 pm Thursday I was talking to Carlos in customer service asking about the delivery status. First he told...
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1.0
I didn't like
  • Fraudulent phone promises
  • Customer service reps not able to communicate well in english
  • Poor customer service
#1349028
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I ordered a dozen red roses for a friend, what she got was a mixed arrangement worth about half of what I paid these crooks for, they suck you in with pretty pictures and promises of quality, and service, then when they get your money they just deliver whatever they...
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Anonymous
Anonymous

Avas is a call center and not a real florist. They wire your order to a real florist for about half what you paid them. A dozen roses cost about$60 at most florists, more in s...

Anonymous
Anonymous

The same thing happened to me. I got something completely different from what I ordered and they delivered something sparse and embarrassing. I'm out $75 too. Never gain!

#1324921
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“ terrible service !!! First and last time I order from this place . I order for my wife and they took almost 2 days to deliver , they went to the wrong house , then they say they will deliver in the morning and they went till 4 pm to drop them off, yet they charge me...
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1.0
#1324662
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Ordered my mom flowers because it would have been her and my dad's 51st wedding anniversary and he passed away last year and this afternoon she is attending another memorial service for somebody else as well they told me they would have the flowers delivered by 11 when...
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#1321195
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