Avasflowers - Poor quality, even poorer customer service

Ordered flowers for my son and his wife to commemorate the passing of my grand daughter.The flowers that were delivered looked as though they were thrown together by a 2 yr old.

I have tried for 5 days now to get resolution. They don't reply to emails, they keep telling me to call the customer service # and provide a picture (which I have done three times now).

A customer service rep there actually told me the flowers looked just fine and will not refund my money.Their policy even states if I'm unhappy they'll pick up and refund.

This review is a subjective opinion of a user.
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More Review Details

Style and Design
Price Affordability
Turnaround Time
Product or Service Quality
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Quality of product poor
    • Customer service poor

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
Product or service
Review category
Flowers / Florist
review #633614

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