Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

I ordered get well flowers last Tuesday and before they were delivered, my family member passed away. So I call Ava's Flowers to see if I could cancel the order and order flowers for the funeral.

I was told they couldn't do that but could give me a refund. This is Saturday and no refund, communication, or anything. I called them 2 X's since Tuesday and they keep saying they are waiting for approval on the refund. Yet it gets approved each time and it will be 3-5 business days for the refund and they will send me a confirmation email.

I never get the email. $77.92 on flowers never received.

Review about: Avasflowers Flowers.

Reason of review: Return, Exchange or Cancellation Policy.

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