100% full Not resolved

My husband sent me an arrangement for our anniversary.The arrangement was ugly, small, and came in a tacky green and white coffee mug.

I looked up what my husband spent on it and it was over 70$ and was supposed to be "deluxe" with the pictured product much larger, more attractive, and without the ugly mug. My husband and I called the customer service number, with the automated voice stating they would call me back at a certain time, which they never did.

I sent multiple emails, as did my husband, with photos attached and continuously got the run-around.Quite the racket.

Review about: Mug Of Blooms Bouquet.

I didn't like: Depiction of photo versus actual arrangement received, Bad customer service.

Review #905554 is a subjective opinion of a user.

1.0
Staff
Product or Service Quality
Advertised vs Delivered
Value for money
Exchange, Refund and Cancellation Policy
Style and Design
Customer service
Reason of Review / Monetary Loss Poor customer service / $72
Preferred solution Full refund

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