Avasflowers - Pathetic arrangement and terrible customer service

230 of 2298 Avasflowers reviews

My husband sent me an arrangement for our anniversary.The arrangement was ugly, small, and came in a tacky green and white coffee mug.

I looked up what my husband spent on it and it was over 70$ and was supposed to be "deluxe" with the pictured product much larger, more attractive, and without the ugly mug. My husband and I called the customer service number, with the automated voice stating they would call me back at a certain time, which they never did.

I sent multiple emails, as did my husband, with photos attached and continuously got the run-around.Quite the racket.

This review is a subjective opinion of a user.
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More Review Details

Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Customer service
Product or Service Quality
Staff
Style and Design
Value for money
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  • What I liked
      No items
  • What I disliked
    • Depiction of photo versus actual arrangement received
    • Bad customer service

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$72
Product or service
Mug Of Blooms Bouquet
Review category
Flowers / Florist
review #905554 by

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