The beautiful catalog spray which I had chosen for my aunts funeral was stunning, with an additional extra large display of lilies and roses, at a reduced cost. I was so happy to e sending such a beautiful display to mark her passing, in our absence.
When my cousin sent memorial photographs of the funeral my heart sank when I saw what had been delivered.
A pathetic spray with a morsel of flowers. I was disgusted, I had spent so much time selecting an appropriate spray and was delighted with myself for finally selecting a magnificent spray, depicted in the photo.
I forwarded a photograph of what I had ordered and a photo of what was delivered with a letter of complaint. The complaint was not addressed, an almost automated reply to my complaint telling me they had given me thousands of bonus points was sent, not even an apology.
In addition, all those thousands of bonus points were worth about five dollars. NEVER AGAIN>> AND NEVER RECOMMENDED.
Product or Service Mentioned: Avasflowers Flowers.
Monetary Loss: $127.