Saint Louis, Missouri
100% full Not resolved
3.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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FLOWERS WERE NOT WHAT I ORDERED.AND DO TO SUBSITUTION POLICY THEY SAID IT WAS CORRECT.....

I ORDERED A BOUQUET WITH MAINLY TULIPS AND THERE WAS NOT ONE TULIP. AWFUL CUSTOMER SERVICE!

FIRST PICTURE IS WHAT I ORDERED, SECOND IS WHAT I RECIEVED....... THEY SAID THAT THIS WAS AN OKAY SUBSITUTION. DOES ANYONE ELSE BELIEVE THAT THESE LOOK ANYTHING ALIKE?!?!

NO NOT AT ALL. MAKE SURE YOU READ THE SUBSTITUTION POLICY BECAUSE YOU WONT RECIEVE WHAT YOU ORDER.  iF YOU DONT HAVE SOMETHING IN YOUR STORE TO SELL THAN YOU SHOULDNT OVER IT ONLINE.

AGAIN WILL NEVER ORDER FROM THEM AGAIN.I WILL STAY WITH 1-800-FLOWERS AND PAY THE EXTRA AMOUNT.

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any) as the author lost $55. The author is overall dissatisfied with Avasflowers and uploaded picture s. The most disappointing about avasflowers mint and lime bouquet from Avasflowers was quality of product poor, no offer to send different flowers and notpretty , but reviewer liked quick delivery. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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