100% full Not resolved

Avas Flower- A Tale of Woe and Regret by JWDRAGON

I am writing to express my EXTREME disappointment at the size and quality of the Premium Bouquet that I ordered online and had sent to my sister for her birthday. When I ordered the premium bouquet that was originally advertised at 114.99 discounted to 54.99, I expected a large and varied arrangement of blooms- not a small bouquet of cheap supermarket flowers! The lilies are nice but they are accompanied by statis, chrysanthemums and crumpled asters. No baby's breath, no lisianthus, no stock, no queen anne's lace. This was bare bones! I could have gotten the same thing at Pricechopper for 9.99! I wrote to AVAS and sent photos and their rep DAVID wrote me back reminding me of their substitution policy. I pointed out that

there were not substitutions but OMISSIONS! The photo on the website is of a DELUXE bouquet and I ordered the PREMIUM bouquet. The difference between the flowers I ordered and the flowers received were not even equal substitutions.

For example, on the DELUXE bouquet the flowers pictured are: 4 lilies, 2 roses, queen annes lace and lisianthus

On the bouquet DELIVERED (mind you, the PREMIUM bouquet which should have more) there was: 4 lilies, 2 roses, statis and chrysanthemums

That is severely shortchanging me on the PREMIUM bouquet. Maybe if you squint, you could argue that is was commensurate with the DELUXE bouquet but not the premium. I asked for a refund of the difference between the two bouquets to no avail. They insist that the DELUXE bouquet featured on line is equal to the PREMIUM bouquet I ordered! So next time, be sure to research any online business before doing business with them. And given the mountain of negative reviews of AVAS Flowers, I have only myself to blame....

Review about: Premium Bouquet Pastel Grace And Wonder Bouquet B25 440X.

I didn't like: Not product i ordered, Dishonest come-on about pricing, Worst.

Review #951407 is a subjective opinion of a user.

Exchange, Refund and Cancellation Policy
Turnaround Time
Customer service
Value for money
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Advertised vs Delivered
Style and Design
Discounts and Special Offers
Reason of Review / Monetary Loss Bait and Switch- ordered premium only to receive substandard substitution / $79
Preferred solution Let the company propose a solution

Had an Experience with Avasflowers?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

"I am active duty military and new to area. After bad experiences with flowers mailed in past looked for a "local florist". AVAS FLOWERS claimed to be local and deliver..." Read more
"Ordered an arrangement for a lady I had just began dating, picture was a soft display. What they sent arrived in an I Love You mug, the lady was..." Read more
"I was very disappointed! My boyfriend who lives 35 hours away purchased what he thought would be a gorgeous bouquet of flowers for valentines day. It arrived early afternoon on..." Read more
"I placed an order with Ava's Flowers 373 S Main Street New City NY 10956 for a flower arrangement of a certain style/color scheme (pink/purple multi-colored). the flowers sent..." Read more
"I purchased a bag from shop.highsierra.com, found defective stitch near the zip after I received it, called CS hotline and got rejected for my free return label request, the so-called..." Read more
"The print I ordered was supposed to be a high quality print and instead its this flimsy *** paper and the image is so pixellated and muddy no one would..." Read more
"The Promocodeclub.com is India's No.1 coupon websites that provides exclusively fresh coupons, discount code, gift vouchers. This website is introducing a page i.e "deal-of-the-day". On this page customers will find..." Read more
"If you go to that page you will see what Greystar does! I have went and reviewed other properties owned and operated by Them And Eastern Arcadia Investments, and apparently..." Read more