Ordered my mom flowers because it would have been her and my dad's 51st wedding anniversary and he passed away last year and this afternoon she is attending another memorial service for somebody else as well they told me they would have the flowers delivered by 11 when she left her house and they failed to do so. I am so angry I cried.
I wanted her to have them before she left her house and started her day to have a smile on her face for the struggling day ahead and they failed me after telling me they were running 40 minutes late.
If they weren't going to be able to deliver the flowers on time like they told me they should have told me so I could have found another place that would have been able to accommodate my needs. I will never ever use their services again