Consumers should read terms/conditions for hidden charges, but Avas should have itemized invoices. 1st phone rep transfered me to survey, when I was firm on canceling oder & would not back down from her offering 10% off & $10 credit.
2nd call I reached an Acct Manager Albert. He listened as I vented & was more than accomodating.
I informed I'll wait for delivery to my receipent & follow-up with picture if it is not a QUALITY purchase & will demand refund. I'm trusting Albert's service and reassurance of an arrangement that will be delivered with quality and care.
Product or Service Mentioned: Avasflowers Arrangement.
Reason of review: Not as described.