Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Style and Design
Turnaround Time
Website
0 comments

I don't really know. As far the as the recipients are concerned, they never got anything from me for the memorial sservice.

I called Avas 8 times, each time, I was put on hold for 20 minutes and then was cut off. The 9the time, I immediately asked for a supervisor. After waiting another ten minutes, I got someone who clearly was assigned to get rid of pesky consumers. She eventually told me some story that the arrangement was delivered but not the card.

I said I wanted refund. She offered to refund the $2.00 for the card. I then asked to talk to her supervisor. That person, Antonio, complained about my 'tone." He needed to check with his "local designer." He then told me that according to this person, an arrangement was delivered, but no card.

This, of course, made it impossible for me to verify.

When I asked for the name of the local "designer" he refused to give it to me.

Reason of review: rotten service. Did not ghet what was ordered. .

Monetary Loss: $79.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Apr 23, 2015.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like