I ordered a Belize Sunset on June 8 for a birthday on June 10. I was told the local florist couldn't do it but Ava's would call my sister on the 10th to tell her we were thinking of her and get a bigger and better bouquet -with 15 gerber daisies in it and 6 mylar balloons (WOW!) on the 13th.
I found all of this totally above and beyond and acceptable. They called on the 9th. OK, not the worst. Then the 13th came.
No flowers. I called and they said they were in the town next door. The 14th came. No flowers.
I called and was told they were on their way. I called again that evening. Still on their way. (From the town next door?) The flowers showed up.
A handful of wilted gerber daisies thrown in a vase with an errant piece of tulle and one stick balloon. Um... am I being punked? Are you trying to win a contest on the worst service/ripoff scam around?
NOT impressed. I spoke with several people who were all very nice. They were surprised at how nice I was being considering the situation. I understand now that they probably knew that I was going to get screwed and that I should be madder.
The manager kid was the last person I spoke with. I had to ask him to stop interrupting me. By then I had had it. My sister's birthday was so far gone.
The flowers were making a hasty advance towards becoming decaying natural matter. My six mylar balloons were reduced to a small one on a stick. And my bank account was down by $70. Shame on you, Ava's Flowers.
People send flowers as a representation of love. You should be more responsible with the honor of delivering that love.
Review about: Avasflowers Sunset In Belize Bouquet.
Reason of review: I wanted to click so many of these. Bad quality, problem with delivery, not as described..
Monetary Loss: $70.
Preferred solution: For Ava's to be better and for me to know better..