I wish that I could write a good review but my experience was horrible starting with the noisy background during the call. The young lady was a bit pushy about what was available to add to my order.
She said that the order would include a real card, the card consisted of a 8 1/2 x 11 sheet of paper folded in quarters with my message printed inside. The free delivery is a hoax because they charged me $18.95 for handling. She told me that the flowers would be delivered before 10am but they arrived at 3pm. When I called to speak with with someone, the young man was not properly trained to handle my request to find the delivery.
He put me on hold for awhile. I thought this was a local florist but in turns out they are in NJ. They advertise as if they are local to your town but they are not. I would never have used them.
I never will again. The advertised flowers that I ordered was $39 but after being charged $4.95 for a card (turned out to be a 8 1/2 x 11 sheet of paper), the handling fee and $4.95 for a ribbon, the total was over $80. I was told I could get her personal discount of 15% to bring down the total. This was a horrible experience.
I know that some of these reviews are fake but I needed to tell my story. It may not change the way they do business but at least it may deter someone else from having the same bait and switch tactics/attitude.