Ordered flowers and Avas sent a completley different arrangement that looks nothing like what I ordered. When I called to fix the issue, they said I approved a "designers choice" which doesn't mean substituting flowers based on availability but that the company can send whatever they want regardless of how much you paid.
I paid 100 dollars for a cheap, tacky arrangement that looks like something from a supermarket put into a cheap vase. I talked to customer service and they are completely unhelpful even after they admitted that this was not what I ordered. Do not trust this company. They are misleading and downright fraudulent.
Compare the two pictures. Does this look anything alike?
The arrangment was for a friend dying of brain cancer and the florist sent a completley inappropriate arrangement.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of rude lying to customer did not deliver product and no refund policy on order. Please immediately contact the author of this review to discuss "fraud" of avasflowers arrangement and associated monetary loss in the amount of $100. Avasflowers needs to issue a full refund according to poster's claims.