Avasflowers - Got nothing close to what I ordered - Dishonest Business

599 of 2604 Avasflowers reviews

Ordered flowers and Avas sent a completley different arrangement that looks nothing like what I ordered.When I called to fix the issue, they said I approved a "designers choice" which doesn't mean substituting flowers based on availability but that the company can send whatever they want regardless of how much you paid.

I paid 100 dollars for a cheap, tacky arrangement that looks like something from a supermarket put into a cheap vase. I talked to customer service and they are completely unhelpful even after they admitted that this was not what I ordered. Do not trust this company. They are misleading and downright fraudulent.

Compare the two pictures. Does this look anything alike?

The arrangment was for a friend dying of brain cancer and the florist sent a completley inappropriate arrangement.

This review is a subjective opinion of a user.
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More Review Details

Price Affordability
Diversity of Products or Services
Delivery Service
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Website
Exchange, Refund and Cancellation Policy
Value for money
Discounts and Special Offers
Style and Design
Advertised vs Delivered
Turnaround Time
Customer service
Product or Service Quality
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  • What I liked
      No items
  • What I disliked
    • Rude
    • Rude lying to customer did not deliver product
    • No refund policy on order

Reason of review:
fraud
Preferred solution:
Full refund
Monetary loss:
$100
Product or service
Jade Bouquet
Review category
Flowers / Florist
review #871375

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599 of 2604 Avasflowers reviews

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