Avasflowers - Got nothing close to what I ordered - Dishonest Business

Ordered flowers and Avas sent a completley different arrangement that looks nothing like what I ordered.When I called to fix the issue, they said I approved a "designers choice" which doesn't mean substituting flowers based on availability but that the company can send whatever they want regardless of how much you paid.

I paid 100 dollars for a cheap, tacky arrangement that looks like something from a supermarket put into a cheap vase. I talked to customer service and they are completely unhelpful even after they admitted that this was not what I ordered. Do not trust this company. They are misleading and downright fraudulent.

Compare the two pictures. Does this look anything alike?

The arrangment was for a friend dying of brain cancer and the florist sent a completley inappropriate arrangement.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Discounts and Special Offers
Diversity of Products or Services
Turnaround Time
Value for money
Advertised vs Delivered
Product or Service Quality
Delivery Service
Price Affordability
Exchange, Refund and Cancellation Policy
Style and Design

  • What I liked
      No items
  • What I disliked
    • Rude
    • Rude lying to customer did not deliver product
    • No refund policy on order

Reason of review:
Preferred solution:
Full refund
Monetary loss:
Product or service
Jade Bouquet
Review category
Flowers / Florist
review #871375

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