Avasflowers - Funeral flowers late and poor quality

114 of 2298 Avasflowers reviews

When flowers are not delivered to a funeral on time it's hard to remedy the situation.It was not same day delivery so there was not a time crunch factor.

So a $300 dollar standing spray was delivered 3 hours at the most before being taken to the cemetery. They should have called me if there was a problem. They didn't. Then I saw pictures of what they sent.

It was not what I ordered. The flowers were old, not fresh. I know there have the right to substitute flowers but they should not just make whatever they feel like making. It was the wrong color.

My dear friend who died loved, loved, loved purple. They sent pink.

I called and emailed and gave them ample time to make this right.They chose not to.

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Delivery Service
Style and Design

  • What I liked
      No items
  • What I disliked
    • Not delivering flowers to funeral on date of request
    • Why didnt they call
    • Poor customer service
    • Substituted with cheap gladiolas

Reason of review:
Not as described
Preferred solution:
Let the company propose a solution
Monetary loss:
$300
Product or service
Purple Standing Spray
Review category
Flowers / Florist
review #940755 by

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