Fremont, California
0 comments
Not resolved

After online issue I called and placed my order.I wanted a Large Lavender Cross for my aunts funeral.

What was delivered was a lavender spray - it was so wilted I am ashamed my family name is attached to it. I called support and sent them a picture and they told me that I ordered the spray - NO I ordered the cross and the phone person did not list the correct #. They offered me a $20.00 credit as if I would EVER use this company again. Not only did they not get what I wanted to the funeral parlor they are telling me what I ordered.

I contacted American Express and have disputed the charges. I would have paid 2-3 times as much had they delivered what I wanted.

Save yourself the time and humiliation DO NOT USE AVA'S FLOWERS!

Review about: Lavendar Cross.

I didn't like: Delivered product.

Review #896715 is a subjective opinion of a user.

1.7
Staff
Product or Service Quality
Value for money
Customer service
Turnaround Time
Price Affordability
Delivery Service
Reason of Review / Monetary Loss Bad quality / $234
Preferred solution Disputed amount with my credit card company.

Had an Experience with Avasflowers?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"Ordered flowers and balloon bouquet for valentines. Thought they would be nice. They delivered flowers that had pettels that were already dying and seems they tried to cover it up..." Read more
"I ordered a Christmas arrangement in the shape of a Christmas tree with a medium box of chocolates on Friday 12/23 for $148.99. Their website said there were 3 left..." Read more
"I ordered flowers on March 27th, 2017 off of the Avas flowers webpage. The bouquet was supposed to be divine lily and Iris's. My friend received the flowers 2 hours..." Read more
"I've had a terrible experience with Ava's flowers, first they ruined the surprise by calling my cell phone and asking for the wrong person (Lili) note my name is Leslie...." Read more
"Worst courier company ever. They are holding my courier since 22 April and it is still there. Other courier company handed over my courier on 22 April in Gurgaon. It..." Read more
"On Tuesday, April 25, 2017: a 1 inch triangular red plastic object was found while eating the Boston Market Chicken Parmesan meal after microwaving! It looked first like a piece..." Read more
"It is my first time buying an item here in DHGATE and that item is a pair of shoes and I was surprised at what I have received, the reviews..." Read more
"Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie..." Read more