Fremont, California
0 comments
Not resolved

After online issue I called and placed my order.I wanted a Large Lavender Cross for my aunts funeral.

What was delivered was a lavender spray - it was so wilted I am ashamed my family name is attached to it. I called support and sent them a picture and they told me that I ordered the spray - NO I ordered the cross and the phone person did not list the correct #. They offered me a $20.00 credit as if I would EVER use this company again. Not only did they not get what I wanted to the funeral parlor they are telling me what I ordered.

I contacted American Express and have disputed the charges. I would have paid 2-3 times as much had they delivered what I wanted.

Save yourself the time and humiliation DO NOT USE AVA'S FLOWERS!

Review about: Lavendar Cross.

I didn't like: Delivered product.

Review #896715 is a subjective opinion of a user.

1.7
Turnaround Time
Staff
Product or Service Quality
Value for money
Price Affordability
Customer service
Delivery Service
Reason of Review / Monetary Loss Bad quality / $234
Preferred solution Disputed amount with my credit card company.

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