Imperial, Missouri
0 comments
100% full Not resolved

My 13 year old daughter was having a rough time as she entered the Junior High this year.(2015) I thought delivering some flowers to her while she was at school might cheer her up, so I did a quick search for nearby Florists.

Avas comes up and according to the website, they're local. I'm not a flower ordering/sending kind-of-guy so this is new for me. I call and some guy that I can barely understand answers. I explained that I wanted to order from the local store and he said they were closed but that he would make sure they received the order.

I ordered the Everlasting Soothing Lavender Bouquet (Premium, because it's for my daughter). I ordered a card with a short message and a balloon with the words "I love you." The flowers were delivered to my daughter this morning. When I got home from work, her Mother texted with a photo of her holding the flowers. They looked dingy and nothing like the picture.

She didn't even know who the flowers were from until she got home because the card was hidden inside the flowers - and no balloon was included. The flowers were $62.99. The card was $4 and the balloon was $7. With the delivery fee and taxes, the total bill was $98.91.

After seeing the photo, I called to complain. The child (she sounded like an 8 year old) that answered the phone told me I needed to send her a picture of the flowers. I told her it would be easier for me to take the flowers to the local florist and have them confirm what I was describing, but once again, the local florist was closed. I sent the picture and she said she would try contacting the florist via the phone, but that she was sure no one would answer.

She put me on hold and came back after a couple of minutes saying that she had been unable to reach anyone, but that someone would be contacting me tomorrow.

I will log back in with how that turns out.Meanwhile, I would strongly suggest you go elsewhere for your floral needs

Review about: Everlasting Soothing Lavender Premium Bouquet.

I didn't like: Delivery lies, No offer to send different flowers, Quality of product poor.

Review #688578 is a subjective opinion of a user.

1.4
Product or Service Quality
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Style and Design
Delivery Service
Advertised vs Delivered
Customer service
Turnaround Time
Diversity of Products or Services
Price Affordability
Website
PRODUCT OR SERVICE Avasflowers Bouquet
Reason of Review / Monetary Loss I ordered and paid for Premium flowers and received nothing like the picture depicted. Card was buried and balloon was not delivered / $99
Preferred solution Deliver product or service ordered

Had an Experience with Avasflowers?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Avasflowers - Do NOT order from this pathetic flower company!!! Avasflowers "My son is deployed so asked me to get his wife roses for their 1st year anniversary. First picture is what I ordered for 79.93! Next 4 pictures is what..." Read more Avasflowers Avas Holiday Flower Tree Review Avasflowers "I ordered a Christmas arrangement in the shape of a Christmas tree with a medium box of chocolates on Friday 12/23 for $148.99. Their website said there were 3 left..." Read more Avasflowers - Poor Floral Delivery from Avas Flowers Avasflowers "I ordered an arrangement online from Avas Flowers to be sent to my aunt who lost her father. They delivered dead flowers to her door. I feel so horrible about..." Read more Avasflowers - Worst EVER! Avasflowers "First, they delivered DEAD roses to my 86-year-old mother-in-law on Valentine's Day. They tried to tell me I'd ordered the wrong kind of flowers (what -- I purposely ordered DEAD..." Read more Ashley Furniture - Do not buy from them just terrible. Ashley Furniture "Problems with Durablend. Will not honor warranty unless I sign a release of liability. Local sales manager explained that the manufacturer made a mistake in the Durablend formula and that..." Read more El Pollo Loco - Rotten lettuce in salad. El Pollo Loco "Time and time again the el pollo chicken location on north Durango in Las Vegas Nevada, never fails to disappoint. From old dried up chicken to this side salad with..." Read more Heartland Rvs - Love the layout but very poor workmanship indeed Heartland Rvs "My husband and I purchased a Heartland Prowler 25 ft. Before we purchased, we were interested, not only in the layout and amount of storage space, but more importantly we..." Read more Color By Pascale - SCAM Color By Pascale "I ordered $60 worth of products. I received tracking info. Seemed fine until it delivered my package to South Carolina. I live in New York City. Zero response from the..." Read more