Not resolved

I ordered the Blissfully Pink Bouquet shown below and what they delivered was not even close. (See below with balloon which I paid additional for) I called their customer service line and explained the situation.

I asked for them to pick up the flowers and deliver the flowers I ordered. All they offered was a 10% discount. I said I didn't want a discount but wanted the flowers ordered. I asked to speak with a supervisor.

They offered $13 credit. Again I explained that I only wanted the flowers I ordered. They would not pick up the order and replace with the flowers I ordered. I said I would never order from them again so giving me a credit is of no value.

Never order from this company.

You will be greatly disappointed! They made what should have been a happy occassion a frustrating experience.

Review about: Avasflowers Blissfully Pink Bouquet.

Reason of review: Not as described.

Monetary Loss: $66.

Preferred solution: Full refund.

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