Ordered rush delivery roses for burial. Flowers never delivered, customer support would not assist or refund.
Attempted resolution through Credit Card company and Ava's replied that their florist reported delivering the roses and Credit Card company ruled in their favor. We have phone records of our calls trying to find the roses 1 hour after they were supposedly delivered. Nobody saw the flowers or any delivery person. They also state that we did not contact them and request resolution.
They also make their web site appear to be a local florist in our city, but they are not, they appear to just call a local florist for you and make the order. They do not have a store front in our town as it appears on their website.
Product or Service Mentioned: Avasflowers Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $365.
Preferred solution: Full refund.
I didn't like: Lack of delivery, Unreliable and irresponsible, Misrepresented delivery ability.