Not resolved

I ordered my 2017 Mother's Day flowers early Friday morning and received an email guaranteeing me they would be delivered by 7pm that evening.They were not delivered.

I called three times Saturday and was assured by someone with an Indian accent they would be delivered Saturday, and if not for sure on Sunday. Flowers were not delivered Saturday. Flowers were not delivered Sunday. Monday morning I called three times asking for a cancellation and full refund.

They said I would see a refund in up to 10 days. I spend a total of one hour twenty minutes on phone calls following up on flowers that were never delivered. I sent four emails three I did not receive a response to.

We will see if I get a refund.Be warned if you do business with this company there is a good chance you will not receive what you order and it won't be delivered when stated.

Review about: Flower Arrangement.

I didn't like: Bad service all the way around.

Review #1047451 is a subjective opinion of a user.

Style and Design
Diversity of Products or Services
Delivery Service
Customer service
Price Affordability
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Value for money
Advertised vs Delivered
Product or Service Quality
Turnaround Time
Reason of Review / Monetary Loss Poor customer service / $110
Preferred solution Full refund

Had an Experience with Avasflowers?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Montgomery, Alabama, United States #1330558

Avas is a sending only call center and not a real florist.They wire orders from hubs in both NY and NJ to local florists using the FTD Mercury system.


at holidays, real florists turn their wire systems off one to two days prior to the holiday, once they reach capacity of what they can fill and still take care of their own customer base.Most will not accept late holiday deliveries after the fact and this saves their delivery drivers being blessed out because the recipient is ticked off that they didn't receive flowers on the holiday.

Dallas, Texas, United States #1328871

I had the samething happen to me this year

You May Also Like

Avasflowers - The damaged my reputation and embarrassed me in my community Avasflowers "...The flowers weren't right, they weren't open, they were all gnarly looking, and the balance/design was all wrong..." Read more Avasflowers - Ava's Flowers- Ordered flowers but didn't get what I paid for. Avasflowers "There should be a class action lawsuit against this establishment. They're stealing money from innocent people. I am still waiting for them to make things right. Mother's Day- Did not..." Read more Avasflowers - Flowers are not what is shown online. Avasflowers "I ordered flowers on March 27th, 2017 off of the Avas flowers webpage. The bouquet was supposed to be divine lily and Iris's. My friend received the flowers 2 hours..." Read more Avasflowers - Avas Flowers - Great Service - Funniest Complaints  Avasflowers "So as someone who has purchased flowers online for years I found this page full of Avas Flowers complaints. The more I read, the more I laughed. How could these..." Read more Case Boss - My Items has not yet arrived from 16th May 2017 Case Boss "I'am here expressing my frustration as I was being informed that the Item will be shipped from 2-4 weeks time. But from 16th May until now, the Items has not..." Read more Havenbrook Homes - SCAM REALTOR Havenbrook Homes "I moved in a property back in August 2015 with Havenbrookhomes having just moved out May 2017. I tolerated back up sewer line the first week i moved in outside..." Read more Qugenix Rx Org - Very Poor Customer Service/ Product not what was advertised Qugenix Rx Org "I failed to read all the fine print, I assume. As I thought I was getting a 'free trial' just paying postage. Something that was suppose to make me look..." Read more Garden Winds - Horrible Customer Service Garden Winds "Garden Winds customer service is the absolute WORST! After sending two email and getting no response, "I" had to call to get any kind of answers concerning their defective products..." Read more