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I placed an order on 10.12.12 to be delivered on 10.13.12, order # 91537.The arrangement was never delivered.

When I called the 877 number on the website, after being transferred around SEVERAL times the young lady I spoke with about refunding my credit card said that the process would take 7 business days and that before she could begin to process it the her manager would have to approve it. When I requested to spoke with her manager she said that she would have to call me back. I think this is by far the most unprofessional flower company I have worked with. This company wasted my time by trying to send a nice gesture on a friends birthday.

And now is wasting more of my time by jerking me around with getting my money refunded from inadequate business.

I will never use this company again and will never recommend it to anyone!

Monetary Loss: $50.

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