I wish I had done my research before ordering a gift basket from Ava's.I ordered the Gourmet Gift Basket which was supposed to include cheese, crackers, cookies, chocolates and some fruit.
All that arrived in the basket was an apple, orange, six bananas and a small bunch of grapes... for $88. Their customer service reps are just the worst. First they tried to appease me with a 10% refund to my account.
It took three calls to customer service- demanding that they send the correct basket. Then they said that their local vendor was waiting to hear what I wanted in the basket! I said I want what is in YOUR picture on YOUR website. Finally today a half-assed attempt at another basket was sent- and I am done.
I will never use this company again.They are a disgrace, and I can't believe this "family owned" business continues to operate.
Review about: Avasflowers Gift Basket.
Reason of review: Poor customer service.