My friend experienced a death and I wanted to send flowers. Their website didn't work, forcing me to call which was a nightmare in and of itself.
It was 10:00 a.m. Customer service person said they would "upgrade" the bouquet for my trouble and they would be delivered that day. I got an email saying they would not be delivered that day. When I called I was told they didn't have enough floral arrangers but that they would be delivered the next day.
Late in the day the next day I got a thank you text from my friend with a picture of the flowers. Looked like they had been arranged by a 5 year old and a scant bouquet of flowers was certainly no upgrade.
Terrible, terrible company. I've attached an actual picture and what the bouquet was "supposed" to look like.
Product or Service Mentioned: Avasflowers Sunshine Celebration Bouquet.
Reason of review: Bad quality.
Monetary Loss: $70.
Preferred solution: Full refund.
I liked: I was extremely unhappy and still am.
I didn't like: Do not use this company everrrr, Lack of ability to provide service promiced, Quality of product poor.