After being assured that my order of a fruit and cheese basket would be taken care of on a same day delivery order, I subsequently learned that the recipient never got our gift! She was home at 7:30P.M. that day. We received a confirming call that the basket had been left at the apartment.
Several days later we contacted our friend and told her about our effort to surprise her. She said she would check in the apartment complex office, where we assumed it would have been left, but she reported back to us that they had not had a delivery.
Contacting, by email, the Florist in Redmond, WA with whom I had placed the order, I registered my complaint and extreme disappointment!!
An Avas Florist resolution team member contacted me which I did appreciate. But, the $20 compensation for an $80 order entrusted to this service is of no help to me as a retired senior. I would never order through Avas Florist again!!!
Product or Service Mentioned: Avasflowers Gift Basket.
Reason of review: Problem with delivery.