Sent the Deluxe floral Christmas tree. When the recipient sent me a photo, I was angry that it did not represent the on-line image.
The flowers were haphazardly placed and primarily red. They threw in some white baby’s breath and sad looking white mums. Plus, a cheap red bow...no bow on on-line image. Emailed Ava’s and sent photo.
Got a prompt call today 12/12/17, stating they would give me a $10.00 coupon!!!! Are they kidding????? Resend the appropriate arrangement. The bill was $101.00.
Said no thank you and hung up. Do yourself a favor, DO NOT use Ava’s.
Call a local florist instead and even if you pay more, it would be worth it!! Or better yet, send candy, a Kringle, wine or something that doesn’t look like it will be dead in a week...
Product or Service Mentioned: Avasflowers Holiday Flower Tree Arrangement.
Reason of review: Not as described.
Monetary Loss: $101.
Preferred solution: Full refund.
I liked: Delivered on time.
I didn't like: Lack of caring customer service, Whole experience.