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I ordered a small basket with a plant in it to be delivered the same day. Instead, they sent a massive 3' tall plant (that the recipient doesn't have anywhere to display it - hence me purchasing a small table-top arrangement)...and on top of that, it wasn't delivered until a day later.

Every complaint that I have sent to them has been met with excuses and being passed to yet another person with a heavy accent that I could barely understand. No resolution and pretty much given an 'oh well, sorry' kind of answer and trying to get rid of me.

I'm incredibly upset and very unhappy with their service. Do NOT use Ava's Flowers!!

Product or Service Mentioned: Avasflowers Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $88.

Preferred solution: Full refund.

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