Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

They delivered Mother's Day flowers 3 days late, completely not the flowers I ordered for $100, they were wilted, and they gave me a $18 refund. I will never use them again and don't recommend them to anyone.

When I called customer service, I was disconnected after a lengthy hold. I waited a reasonable amount of time for a return call and when none came, called again. After 2 lengthy holds, was told the best they could offer me was $20. And then when I got the e-mail regarding the refund, it was only $18.

They sent an e-mail customer service survey, to which I responded, and no one contacted me. This is extremely poor customer service!!

Review about: Avasflowers Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $101.

Preferred solution: Full refund.

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