Avasflowers - Delivery Failure and Poor Customer Service
Update by user Apr 02
The teddy bear did arrive today. It was bigger and more huggable than I expected and my granddaughter loved it. I am grateful that the problem did finally get resolved.
Original review posted by user Apr 02
I ordered a flowers for a new grandchild and a teddy bear for his older sister.The flowers arrived the bear didn't.
My wife chased down the delivery man who promised to return with a bear. He didn't. I called the company rep who promised the bear would be delivered that same day. It wasn't The reps I talked to kept getting my name wrong ("Mr John" or "Sir John" - what is that about?) and would not deal with request for refund.
From my experience, I would not recommend using this company, ever. Their customer service stinks. They promised today the will be delivered immediately.
We'll see.The special moment of coming home from the hospital was missed and the company rep refused to acknowledge the importance of that.
Review about: Avasflowers Delivery Service.
Reason of review: Problem with delivery.
Preferred solution: Price reduction.