Avasflowers - Delivery,customer service and you don't get what you pay for!!!

1083 of 2293 Avasflowers reviews

The first issue with this florist is I requested a delivery after 3:00pm, I received a text at 11:11 am that the flowers were delivered.Called their customer service to make sure some one was home for the delivery since we also has ordered the "premium" bouquet.

I was on a "soft" hold for 20 minutes, the rep came back and said he couldn't get a hold of the driver, but would call me back as soon as he did. I received a call back at 3:45 pm from customer service stating I had an issue with my delivery? By this time I had my daughter send me a picture and now I was upset that the flowers looked nothing like what I had ordered. The rep asked me to sent a picture so I did and I received an email back stating "this is a premium bouquet " that was it.

I then after a few days received an email for a survey from the company and wrote them,nothing back from them it was sent on January 28 th. I would not recommend this florist.

Here's a picture of what we ordered on the left and what was delivered on the right.What do you think?

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Poor customer service,delivery,bad quality,not as described
Preferred solution:
Price reduction
Monetary loss:
$95
Product or service
Premium Flower Arrangement
Review category
Flowers / Florist
review #595024 by

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Helpful? 2 Yes 2 1 No 1
Had the same issue 3 Yes 3
1083 of 2293 Avasflowers reviews
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