Avasflowers - Delivered rotten flowers, did not refund 20USD in delivery fee
Ordered a simple calla lilies composition for my wedding in Arlington VA.The flowers delivered were rotten and the vase was broken!
Imagine my surprise when I call the service and ask for a re-delivery and they can't do it the same day. Then they offer a refund but don't refund 20USD in delivery fee. So basically I paid 20 bucks for brown flowers and a broken vase. Went to a real florist to get my flowers.
I didn't let Avas Flowers to spoil my wedding.Later I tried contacting their customer service to no avail, even sent an email through their website later to get my money both.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Advertised vs Delivered|
|Diversity of Products or Services|
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Rotten Flowers
- Review category
- Flowers / Florist
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