Avasflowers - Delivered rotten flowers, did not refund 20USD in delivery fee

Ordered a simple calla lilies composition for my wedding in Arlington VA.The flowers delivered were rotten and the vase was broken!

Imagine my surprise when I call the service and ask for a re-delivery and they can't do it the same day. Then they offer a refund but don't refund 20USD in delivery fee. So basically I paid 20 bucks for brown flowers and a broken vase. Went to a real florist to get my flowers.

I didn't let Avas Flowers to spoil my wedding.Later I tried contacting their customer service to no avail, even sent an email through their website later to get my money both.

This review is a subjective opinion of a user.
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More Review Details

Price Affordability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Advertised vs Delivered

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
Product or service
Rotten Flowers
Review category
Flowers / Florist
review #538258 by

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Jan 29 #1102707

Your wedding flowers cost only $20? Seriously?! Sounds like you got what you paid for.

1 0 Reply

Sep 28, 2014 #876718 Mannford, Oklahoma

If nothing gets done, I would contact your credit card company or your bank. They might be able to help you with those charges better.

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