I never used Ava's but I thought I would try them and ordered a Birthday bouquet. What a mistake.
They delivered the flowers 2 days before the day the arrangement was to be delivered as a Birthday surprise. Needles to say I was in shock when I received a thank you call from the recipient.The surprise was ruined. I called about this and was told that another bouquet would be delivered on the correct day as scheduled. It was NEVER delivered as scheduled.
Also, I had asked for a Happy Birthday pick to be part of the bouquet and they never put it with the bouquet. I had to call a few more times because I was extremely unhappy and was told someone would rectify the problem. Bottom line...they credited me 10%...a whopping $4.99 and they stated I would be given a $15 store credit!!! Do they think I am an ***?
Do they actually think I would ever use Ava's florists again after the angst they caused me? I could not help but think if I had ordered flowers for a wedding or funeral....and they were delivered on the wrong day!!!
What's that saying...."Experience is the best teacher".....NEVER AGAIN! I don't want others to have to experience what did, so I felt it necessary to express my thoughts.
Review about: Avasflowers Delivery Service.
Reason of review: Problem with delivery.
Monetary Loss: $77.
I didn't like: Flowers delivered on the wrong day.