Featured Not resolved
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
2 comments

This is a $91 fruit & snack basket!!!I Ordered 2- identical baskets to be delivered -Same Day, to different addresses.

Then, got. The next day, I got separate order calls, informing me they didn't have a delivery company in the area, 20 mins from downtown Salt Lake City. My option was to have them shipped via UPS 3 days later & they would be upgraded to"Delux" baskets ( as shown). It would now take 4 days for my "Same Day Delivery"!

After several calls & emails I've been offered a $13 refund + $10 in store credit for my $200 order. And, no one I've spoken with can connect me to a manager or managers extension.

They don't know one.And of course, no "manager" has called me back.

Review about: Avasflowers Gourmet Fruit And Snack Gift Basket.

Reason of review: Bad quality.

Monetary Loss: $200.

Preferred solution: Full refund.

I didn't like: Product, Poor customer service, Did not deliver on time, Customer service, Whole buying experience.

Had an Experience with Avasflowers?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1358775

Ask For Karma....Shes the customer service manager.

Owners name is Matt...Ask for him.

Anonymous
#1358349

Awful

You May Also Like